Title:  Lead Consultant

Team Summary

Lead Consultant (Individual Contributor) – Product Consulting Group
Location: Hyderabad

Arcesium is a financial technology and professional services firm, delivering solutions to some of the world’s most sophisticated financial institutions, including hedge funds, banks, and institutional asset managers. Expertly designed to achieve a single source of truth throughout a client’s ecosystem, Arcesium’s cloud-native technology is built to systematize the most complex tasks. 

Building on a platform developed and tested by one of the world’s leading investment and technology development firms, the D. E. Shaw group, Arcesium launched as an independent company in 2015. Arcesium received additional equity backing from a second seed client, Blackstone Alternative Asset Management, the world’s largest discretionary allocator to hedge funds. In January 2020, J.P. Morgan made a strategic investment in the company. 

Arcesium supports more than $677 billion in assets with a staff of over 1950 software engineering, accounting, operations, and treasury professionals. 

We are looking for a candidate who should be self-motivated and critical thinker with strong communication skills to join our Product Consulting Group. The team is the first point of contact for our clients, provides day to day support for the platform and workflow related issues. The team is also involved in handling/resolving any operational issues faced by clients while using our world-class suite of middle/back-office applications and follow with internal teams as per defined SLAs.
 

What You'll Do

•    Act as Point of Contact for assigned clients to handle various product and application related queries from clients and provide a timely resolution as per defined SLAs.
•    Manage the client mandate from product consulting perspective and ensure all their queries are addressed as expected.
•    Effective resolution of Operational queries raised by clients while using the platform by providing detailed explanation to the clients.
•    Coordinate with our Product management & forward deployed teams to prepare for new client and new fund onboarding.
•    Train clients on how to use the Arcesium platform effectively. Ensure to keep the training documents/materials up to date.
•    Escalate issues (if any) to internal teams/senior management, as necessary.
•    Understand the criticality of issues raised by client and work closely with TRMs to provide RCAs as needed.
•    Maintain detailed account of queries raised, should there be similar requests in the future.
•    Support internal tech teams in operational activities and quicker resolution of open issues.

What You'll Need

•    A minimum MBA in a financial discipline with 7+ years of experience in financial services supporting trade life cycles and/or interacting with hedge fund managers, investment managers, asset managers or other buy/sell side firms.
•    A good exposure to Equities, Fixed Income, OTC & Swaps trade lifecycle. Treasury operations exposure is desirable.
•    Proficient in financial services industry domain knowledge, preferably middle office processes and sound knowledge of financial instruments and fund accounting are essential for this role.
•    An outstanding academic background with a passion to work in dynamic environment.
•    Exceptional verbal and written communication skills.
•    Ability to multitask and manage multiple deliverables.
•    A high level of personal maturity and a collaborative attitude.
•    Should be able to demonstrate delivering high-quality work under stringent deadlines.

Arcesium and its affiliates do not discriminate in employment matters based on race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.
 

Education