Title:  Senior Reliability Engineer (Corporate Technology)

Location: 

Hyderabad, TG, IN Bengaluru, KA, IN Gurugram, HR, IN

Description: 

Summary

Arcesium seeks a highly skilled Reliability Engineer to join our Corporate Technology team. You will be working as part of a global team with a focus on the engineering and support of the internal technology needs of Arcesium.

The ideal candidate must possess a demonstrated ability to automate tasks using PowerShell and Python as well as deliver technologies to improve self-service capabilities for our users. This role involves providing operational support which includes writing user-facing documentation as needed. Candidates must therefore demonstrate excellent written and verbal communication skills. The combination of automation, self-service, and documentation has a distinct goal of minimizing operational overhead on the team and providing the best user experience possible.

What You'll Do

  • Managing and supporting the infrastructure for Windows and Linux desktops, Cloud VDI, Office 365 including key products such as AzureAD, Exchange Online, SharePoint, InTune, OneDrive etc
  • Target key areas of operational inefficiencies to develop automation to streamline the support for AWS and Azure Services, Windows and Linux infrastructure, and other SaaS products used by the firm.
  • Identify major areas of operational overhead and provide solutions to minimize the need for users to request support. This can include writing and maintain user-facing documentation to empower users to help themselves.
  • Diagnose and troubleshoot problems on windows desktops and its related infrastructure (Active Directory, Single Sign-on, Office applications, mailboxes, etc.).
  • Supporting technologies to facilitate a flexible on-prem and remote hybrid global work environment.

What You'll Need

  • A bachelor's degree in Computer Science/Information Technology
  • 4+ years of System administrator or System Engineer experience in windows desktop infrastructure.
  • Proven ability to work well with a global user base
  • Excellent analytical and problem-solving skills
  • A strong desire to work smarter and not harder by heavily leveraging automation
  • Proven ability to write significant amount of automation with both PowerShell and Python being preferred
  • Robust understanding of windows desktop infrastructure, and virtual/hosted desktops.
  • Hands-on experience managing Office365 in a large environment
  • We are a global team, so excellent communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones.
  • Demonstrable ability to provide creative and innovative solutions to difficult problems.
  • Passion for solving business problems through technology

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Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.